Web Diagnostics & Usability

At Made we specialise in remedial diagnostics for web sites.

In other words, we'll give your site a thorough check-up and look for quick-win solutions to the biggest problems. If you've spent a chunk of money on a system which doesn't really work, you probably don't want to just buy a new one. True, some problems are so deep-rooted that a wholesale rebuild is the only way forward. But often big improvements can be made with simpler changes and tweaks.

Made can help you identify these changes and implement them using either your own in-house people, your preferred third-party agency, or our team.

This covers all aspects of the user experience:

  • Usability
  • Accessibility
  • Impact and communication
  • Technical performance

These elements are evaluated against simple but thorough heuristic standards, or through observed, mediated user-testing sessions.

We'll also look at your working processes. Problems manifest in the user's experience are often traced to poor practice in the site's commissioning, production and live-site management.

  • Why are mistakes being repeated?
  • How can you maintain the quality you start with?
  • How can you plan for change?

Talk to people who have worked on dozens of large-scale projects, and who have seen the same costly mistakes made again and again.

To discuss these or any other services, please contact us.
Read more about our Accessibility work.

Who says a quick fix is such a bad thing?

Which?Extra asked Made to help them with the introduction of new content to their site. We took the opportunity to make big improvements to the site's performance, usability and accessibility: